Privacy Policy

1.1. As part of the services we provide, we may need to collect personal data from users to enable AI and automation systems. Typical information includes full name, address, phone number, and interaction data.

1.2. Methodica AI Ltd. reserves the right to request additional information to refine and adapt the services to client needs.

1.3. Clients confirm that all information provided is accurate and up to date. Supplying incorrect or outdated information may hinder Methodica AI’s ability to deliver services or make contact when necessary.

1.4. Methodica AI Ltd. will maintain confidentiality of personal data and use it solely for defined purposes in delivering services, including automation, AI improvements, technical coordination, and customer outreach.

1.5. Personal data will not be shared with third parties without explicit consent, except when required to provide the services, by legal demand, or in the event of a sale or merger.

1.6. Users acknowledge that their name and phone number may be visible to system owners and certain third parties as needed, and they consent to this disclosure.

1.7. Methodica AI Ltd. employs appropriate security measures to guard against unauthorised access, alteration, disclosure, or destruction of personal data.

1.8. Personal data is retained only as long as necessary to provide services, then deleted or anonymised according to organisational and legal requirements.

1.9. Users may request access to their personal data, correction of inaccuracies, or deletion, subject to legal and technological limitations.

1.10. Methodica AI Ltd. may update this privacy policy to reflect technological, regulatory, or business changes.

1.11. The system integrates with third-party providers (including Meta’s WhatsApp). Users consent to the transfer of data to these partners as required for service delivery.

1.12. Methodica AI Ltd. may share anonymised or aggregated data with third parties for research, service improvement, or operational purposes.

1.13. Interaction data with AI systems (questions, requests, responses) may be retained to enhance service performance and AI training.

1.14. Collected information may be used to train and improve AI models with personally identifying details removed.

2.1. Methodica AI Ltd. prioritises user privacy and is committed to protecting personal data.

2.2. Personal data is collected and processed solely for defined services and ongoing operations.

2.3. Information typically includes name, address, phone number, and email.

2.4. Users must explicitly consent to the collection and processing of their personal data.

2.5. Methodica AI Ltd. will not sell, lease, or disclose personal data without prior consent.

3.1. Methodica AI Ltd. implements appropriate safeguards to protect personal data from unauthorised access, misuse, loss, or disclosure.

3.2. Safeguards may include encryption, password protection, identity controls, and monitoring tools as required by law.

3.3. Periodic security reviews and tests are conducted to ensure continued effectiveness.

4.1. Accepting this privacy policy and providing contact details constitutes consent to receive marketing communications under applicable law. Users may opt out at any time by contacting info@methodica.ai or completing the contact form.

4.2. Until an opt-out request is received, Methodica AI Ltd. may use contact details to share updates or relevant marketing materials across various media channels.

5.1. Methodica AI Ltd. may utilise cookies and similar technologies to enhance user experience, gather statistics, and tailor services. Continued use of our services indicates consent to this practice.

6.1. Users may request access to personal data, corrections, or deletion subject to certain conditions.

6.2. Users may revoke consent for data processing, although this may impact service delivery.

6.3. Requests can be submitted to info@methodica.ai.

7.1. For questions about this privacy policy or user rights, contact us at info@methodica.ai. We aim to respond promptly during business hours (09:00–18:00, Sunday to Thursday, excluding holidays).